Loyalty program

Coffee Moments Loyalty Program

Welcome to "Coffee Moments," where we are committed to providing the best beverage ingredients, including syrups, sauces, tea, and coffee beans. We always strive to meet your needs and achieve your complete satisfaction. For this reason, we have launched our loyalty program, offering you fantastic opportunities to earn points and rewards with every purchase, repeat purchase, review, or even by telling a friend about us. Enjoy an annual cumulative return of up to 22% on your purchases based on tiers.

The program suits:

1. Individuals: Beverage enthusiasts who love creating new drinks and are always looking for innovative recipes.

2. Business Owners:Café and specialty tea shop owners, companies, and hotels looking to reduce purchasing costs and increase returns, with exclusive offers tailored to their interests.

Tiers:

We have four tiers in the program. The higher your tier in the store, the more exclusive offers you get, with undisclosed discount rates exclusive to your tier, increasing your annual return with us.

How to Earn Points:

- Repeat Purchases: Earn 2,500 points after completing 5 orders. The more you buy, the more points you earn!

- Store Reviews:Give us your feedback and earn 250 points. Your opinions help us improve our services.

- Product Reviews: Share your thoughts on our products and earn 250 points per review.

- Store Purchases: Earn 5 points for every spent. Enjoy shopping and earn points with every purchase.

How to Redeem Rewards:

- 3,000 points = 20

- 5,000 points = 35

- 10,000 points = 75

- 15,000 points = 120

- 25,000 points = 200

The discount rate increases with the number of points collected when redeeming the coupon. Note: It is recommended to use the largest coupon possible within a year to maximize your benefits.

Why Join the Loyalty Program?

- Save Money: Enjoy exclusive discounts when redeeming points.

- Smart Shopping: Every purchase or review helps you collect more points.

- Customer Satisfaction: We are dedicated to providing the best services and value your feedback and suggestions.

Join Now!

Don't miss the opportunity to join our loyalty program, earn points with every purchase, repeat purchase, review, or friend referral. Every point brings you closer to the rewards we have prepared for you, making your shopping experience with us more enjoyable and valuable.

Visit our store now and start earning points and rewards with every Coffee Moment you share with us. For more details or inquiries, contact us through available channels. We are always here to serve you!

We at "Coffee Moments" value your support and trust, and we look forward to always delivering the best!

Illustrative Example of Discount Rates and Savings for a Customer Who Made 100 Purchases in a Year at 295 Each

Points Earned:

- Repeat Purchase Points:

 - For every 5 orders, the customer earns 2,500 points.

 - Number of orders = 100

 - Number of times the customer earns repeat purchase points = 100 / 4 = 25 times

 - Total points from repeat purchases = 25 × 2,500 = 62,500 points

- Cash Purchase Points:

 - For every spent, the customer earns 5 points.

 - Amount per order = 295

 - Number of orders = 100

 - Total amount spent = 100 × 295 = 29,500

 - Total points from cash purchases = 29,500 × 5 = 147,500 points

- **Total Points Earned:**

 - Total points = 62,500 + 147,500 = 210,000 points

**Rewards Calculation:**

- Every 10,000 points can be redeemed for a 75 discount coupon.

- Total redeemable points = 210,000 points

- Number of coupons = 210,000 / 10,000 = 21 coupons

- Total value of coupons = 21 × 75 = 1,575

**Shipping Cost Savings Calculation:**

- For every order of 295 or more, 28 is saved in shipping costs.

- Number of orders = 100

- Total shipping cost savings = 100 × 28 = 2,800

**Exclusive Offer Savings Calculation:**

- Assume the customer benefited from exclusive offers for an average of 50% of the orders.

- Amount per order = 295

- Number of orders benefiting from offers = 100 orders × 50% = 50 orders

- Discount rate on offers = 15%

- Savings from offers = 50 orders × 295 × 15% = 2,212.5

**Total Savings Calculation:**

- Total savings from rewards = 1,575

- Total shipping cost savings = 2,800

- Total savings from exclusive offers = 2,212.5

- Total savings = 1,575 + 2,800 + 2,212.5 = 6,587.5

**Percentage Savings of Total Purchases:**

- Total amount spent = 100 orders × 295 = 29,500

- Percentage savings = (Total savings / Total amount spent) × 100

- Percentage savings = (6,587.5 / 29,500) × 100 ≈ 22.32%

**Summary:**

A customer who made 100 purchases in a year at 295 each will achieve a total savings of 6,587.5 SAR, which equals approximately 22.32% of their total purchase value. These savings include loyalty discounts, shipping cost savings, and exclusive offer benefits, making your shopping experience with us more valuable and efficient.

**To register for the program:**

1. Log in to the Coffee Moments online store.

2. Click on the "Rewards Program" tab at the bottom left of the page.

3. Click on "Register" and start earning points.

4. You can track your points from the same tab.

**How to use the program and benefit from it:**

1. Click on the rewards icon that appears at the bottom left of the page.

2. In the FAQs, you will find all available earning methods and exclusive offers.

3. Open the badges section and check all badge advantages to get the best return.

4. Check your tier to access higher tiers and get unique offers specific to the tier for a greater return.

5. It is recommended to use the largest coupon as the rates are cumulative.

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